Carol Kent lived every parent’s nightmare. After her only son was sentenced to life in prison, without possibility of parole, her life took a permanent detour. She had to live with the reality that her son committed murder and in the state of mandatory sentencing, with the reality that he would never be allowed out again. For Douglas Miller Sr., life has taken a harsh turn as well. His only son died in the hands of Jason Paul Kent. For this grief stricken father, life is about living with loss and anguish. As Carol learns to live again, and Doug Sr. learns to forgive, they tell the story of how they adjusted to “A New Kind of Normal,” when life took an unexpected turn.